Plan activation: When does my plan start?

When you arrive - typically when your phone connects to a network at your destination.

You can buy and install whenever it's convenient (at home before you travel, or on Wi-Fi after you arrive). The validity clock starts at activation, not at purchase or install.

One rule worth knowing: plans auto-activate 30 days after purchase if you haven't used them. So if you buy a plan and then your trip gets pushed back by two months, the plan will activate on day 30 - not when you finally arrive. For trips more than 30 days out, hold off on buying until you're closer to the date.

Plans tagged "activates on install" in the app are the exception to all of this. We flag those clearly. For those, only install once you're ready to start using them.

A note on language: installation means the Nimbus profile is on your phone. Activation means the plan has started, and your phone has connected to a network in your destination. If the app shows the plan as "activating" while you're still at home, that's normal - it'll connect once you arrive.

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