Slow speed: Why does my speed feel slow?

A few things to know:

Travel eSIMs use local networks as a guest. Speed depends on which network your phone picked and how busy it is. In most countries, that's 4G/LTE or 5G. In rural areas, it might drop to 3G.

On Nimbus Unlimited plans, once you cross the 15GB daily allowance, the connection stops until the next 24-hour reset. No throttling, no slow browsing - it's full speed or off.

On Unlimited Lite plans, once you cross the 3GB daily allowance, the connection throttles to 1Mbps until the reset. Slower, but still usable for messaging and basic browsing.

On limited plans, once your data is used up, the connection stops. You'll need to top up or buy a new plan.

Hotel Wi-Fi is often slower than mobile data. If your eSIM feels slow, try turning Wi-Fi off and using only mobile data for a few minutes.

A quick fix that resolves most slowness: airplane mode on for 10 seconds, then off. Forces your phone to find a fresh network.

Still slow? Try manual network selection. Your phone may have picked a weaker partner. See Network selection under Troubleshooting.

If speeds are still bad after that, message us. We can check whether your phone has connected to the strongest available network.

Still stuck? Message us on WhatsApp at +1 310 303 4131. Real people answer.