No internet: I have signal but no internet

Signal bars don't mean data. The phone can show full bars because it's registered to a tower, but still fail to get a data session if the network, roaming setting, or APN is wrong.

Try in this order:

Toggle airplane mode for 10 seconds.

Make sure Nimbus is set as your data line and Data Roaming is on.

Restart the phone.

On iPhone, turn off Limit IP Address Tracking for the Nimbus line. This setting routes traffic through Apple's privacy relay, which some local carriers reject - and you end up with full signal but no data. Settings → Cellular → tap your Nimbus line → toggle Limit IP Address Tracking off. (On iOS 18 or earlier with a single line, the option lives under Cellular Data Options.) The setting is per-line, so make sure you're turning it off on the Nimbus line specifically, not your home line.

Try manual network selection. Switch off Automatic, pick a different network from the list, wait one to two minutes, test again. Sometimes the phone picks a partner that has signal but doesn't accept your eSIM.

Check APN settings. Open your plan details in the Nimbus app - if a specific APN is listed, copy it into your phone exactly. Leave username and password blank unless told otherwise. Most plans don't need this; only do it if steps 1–5 didn't work.

If you're still bar-but-no-bytes after that, it's almost always a carrier registration issue on the local network. Message us with your country, phone model, and a screenshot of the network currently selected, and we'll re-provision the line on our side.

Still stuck? Message us on WhatsApp at +1 310 303 4131. Real people answer.