No service: "No service" or "Searching…" after install

Walk through these in order. Don't delete the eSIM.

Restart your phone. Not a fob-off - this often resolves "no service" cases on a freshly installed eSIM.

Check your eSIM is the active data line. Settings → Cellular (iOS) or SIM manager (Android).

Check Data Roaming is on for the Nimbus line. Without this, the eSIM can't connect to a foreign network.

Set network selection to Automatic. If it's set manually to a network that's out of range, you'll see "Searching…" forever.

If Automatic still fails, try manual selection. Pick a network from the list and wait one to two minutes. If that one fails, try the next.

Still nothing after all five? Your phone may be carrier-locked, or you may be in a coverage gap. Message us - we'll check our end and refund the unused plan if it's on us.

Still stuck? Message us on WhatsApp at +1 310 303 4131. Real people answer.